Last Updated: [25/12/2025]
Effective Date: [25/12/2025]

At ZodiacCryst (“we”, “us”, “our”), we value your privacy as much as we value our crystals. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zodiaccryst.com (the “Site”).

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including:

  • Device Information: Web browser, IP address, time zone, and cookies installed on your device.
  • Order Information: When you buy something, we collect your name, billing address, shipping address, payment information (credit card numbers are encrypted and processed by [Stripe/PayPal]), email address, and phone number.

2. How We Use Your Information

We use the Order Information to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products (e.g., our newsletter).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • WooCommerce/Shopify: We use this platform to power our online store.
  • Google Analytics: We use Google Analytics to help us understand how our customers use the Site. Read Google’s Privacy Policy here.

4. Your Rights (GDPR & CCPA)

If you are a European or California resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

5. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at customerservice@zodiaccryst.com